Millennials and Generation Z are more likely to use the chatbot to ask their questions about an online store than they are to make a phone call. Increased sales, better experience, and versatility are the most crucial benefits of using a chatbot. Ecommerce owners will also appreciate personalized product recommendations as a tactic for up-selling. AI chatbot adoption has drastically accelerated in recent...
-
by iconex - 2 years ago
- 1